What churches can hold us to
Commitments
Churches have learned to ask a software company questions that have nothing to do with features. Here are the company's answers, each with a link to the document that makes it binding or public.
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Will FlockConnect be sold?
No. On July 15, 2026, founder Michael Tribett publicly pledged that FlockConnect is not for sale, and he restates the pledge every year with a fresh date. The company has no outside investors and is not seeking any, so there is no investor waiting on an exit.
The pledge makes four commitments:
- FlockConnect is not for sale, now or later.
- There are no outside investors, and none are being sought. The founder self-funds the work.
- Prices stay as low as the company can keep them while the product stays sustainable.
- A church's data is its own to take. Account owners can export their church's data from FlockConnect today.
The pledge does not promise that FlockConnect will never change or never fail. Any small company can fail, which is why data export is part of the pledge. It was first signed on July 15, 2026, and the next restatement is due by July 2027.
Read the pledge in full: FlockConnect Is Not for Sale: A Founder's Pledge.
Who owns our church's data?
Your church does. FlockConnect's Privacy Policy makes each church the controller of its member and pastoral data and says FlockConnect does not own that data. FlockConnect processes it only to run the service, never sells it, and never uses it for advertising. Your account owner can export the church's data at any time.
What happens when a church leaves, how long data is kept, and which companies handle it are set out in FlockConnect's due-diligence packet. The binding terms are the Privacy Policy and Terms of Service.
Ozzie keeps the names it reads on the Mac it runs on. A saved check stays in a file only that Mac user can read, and nothing from Ozzie is written back to Planning Center.
What will the AI never do?
It will never act in a pastor's place. In FlockConnect, Collie drafts and a person decides: nothing it drafts reaches a member or a connected system, and no care record is created, until a person approves it. Ozzie drafts notes a person sends and only reads Planning Center. Neither tool contacts church members on its own.
Collie, inside FlockConnect, will never
- reach out to a church member on its own;
- send anything to a member that a person has not approved;
- introduce two members to each other;
- change anyone's care on its own;
- simulate pastoral care;
- make the pastoral decision.
Source: Pastors Asked for This Feature. I Will Not Build It. and FlockConnect's Collie ethics page.
Ozzie will never
- send a message to a church member;
- write a sermon, devotional or pastoral teaching;
- pretend to give pastoral care, counseling or prayer;
- score, rank or label a person's spiritual health, faithfulness or risk;
- make a pastoral decision or act without a named person approving it;
- write to Planning Center;
- send the names it read from Planning Center to an AI model;
- present uncertainty as fact, or hide what it read and when.
These are not settings, and no user, church or plan can switch them off. Source: Ozzie's never-list in its public repository.
How is church data protected?
Each church's data in FlockConnect is scoped to that church, enforced in the database with row-level security and checked again on the server with every request. Access follows roles, and a care partner sees only the people assigned to them. No independent auditor has reviewed FlockConnect's security yet, and it holds no SOC 2 report.
FlockConnect's AI providers do not use prompts or outputs to train their models, according to its Privacy Policy. The details, including what each provider receives, are on the trust and security page. To report a security problem, email [email protected] and read the vulnerability disclosure policy.
How does FlockConnect LLC make money?
From subscriptions to FlockConnect. A church pays for a FlockConnect plan after a 14-day free trial that needs no credit card. The company does not sell church data or use it for advertising. Ozzie is free and open source to run yourself, and a paid hosted option, Ozzie managed, is invite-only for now.
The company is self-funded. Its pricing policy, from the pledge, is to keep prices as low as possible while the product stays sustainable. Current prices are on FlockConnect's pricing page.